Privacy Policy

What we collect

When you send an enquiry we collect your name, email address, travel dates, number of guests, chosen cabin and any message you write. We do not ask for payment card details on this website.

Why we collect it

• To reply to your enquiry and manage your booking.
• To meet our legal and accounting obligations.

We do not sell your information, and we do not send marketing emails unless you ask for them.

Who sees it

Your enquiry is sent from our website form to our email inbox through a third-party form service. We share information with others only when it is needed to provide your stay (for example a payment provider), or when the law requires it.

Cookies and third parties

This website does not use advertising or analytics cookies. Fonts are loaded from Google Fonts, which may receive your IP address when a page loads. If we add analytics later, we will update this page first.

How long we keep it

We keep enquiry and booking records for as long as they are needed for your stay and for our tax and accounting records (in New Zealand, generally up to 7 years), then we delete them.

Your rights

Under the Privacy Act 2020 you may ask to see or correct the personal information we hold about you, or ask us to delete it. Email us and we will respond promptly. If you are unhappy with our response, you can contact the Office of the Privacy Commissioner at privacy.org.nz.